Help and support

Write to mbednarczyk@preseed.tech with what you did, what you expected and what happened instead. From your account’s email address we can find your account; never send us a password, a two-factor code or a token.

Documentation

• Getting started: installing the desktop app, your first areas, projects and tasks.
• PacedMind in Claude and ChatGPT: adding PacedMind to Claude, ChatGPT, Claude Code and Codex, and what they can do with it.
• Connect to PacedMind Cloud: every agent and MCP client, step by step.
• Troubleshooting: what to check when something doesn’t work.

ChatGPT, Claude and other agents

An agent you connect signs in with your PacedMind Cloud account, and you allow it on PacedMind’s own page. If connecting fails, start again from the agent and sign in to the same account; with two-factor sign-in enabled, finish its code step first. To end an agent’s access, open PacedMind and select Disconnect next to it in Settings → Connected agents. What a connected service keeps of your conversations is managed in that service.

Your account and subscription

• Sign in, or reset your password with Forgot your password? there.
• Your subscription and invoices: Settings → Plan → Manage billing. The refund policy says when you get money back.
• Delete your account from any browser.
• What we keep about you and why: the privacy policy.

Bugs and ideas

PacedMind is open source. You can report a bug or suggest a change in the issues on GitHub; leave your tasks and personal details out of it.

Security

Report a security problem privately, not in a public issue: select Report a vulnerability on the repository’s Security tab, or write to mbednarczyk@preseed.tech.