Refunds and cancelling

PacedMind Cloud starts with 7 days free, without a card, so you can try it before paying anything. After that, these are the rules.

Cancelling

Cancel at any time in PacedMind: Settings → Plan → Manage billing. Cloud keeps working until the end of the month or year you paid for, and then doesn’t renew. Your data stays in your account, read-only, until you delete it or move it to your computer.

Refunds within 14 days

• Your first payment: if you ask within 14 days of it, we refund it in full, and your subscription ends.
• A yearly renewal: if you ask within 14 days of it, we refund it in full, and your subscription ends.
• This also covers the right of withdrawal consumers in the European Union have: you don't need to give a reason.

To ask, write to mbednarczyk@preseed.tech from your account’s email, or say which account it is. We refund to the card or payment method you paid with, within 14 days of your message; your bank may take a few more days to show it.

Other payments

Monthly renewals, and payments more than 14 days old, aren’t refunded: cancelling stops the next one, and Cloud works until the end of the period you paid for. If something went wrong on our side, such as a double charge or Cloud not working, write to us and we’ll make it right.

Switching between monthly and yearly

Switching to yearly charges the year less what’s left of your month. Switching to monthly turns what’s left of your year into credit, which pays your next months first.

The rest of the subscription’s rules are in the terms of service.